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Painless Construction Data Turnover with Gilbane’s Facilities Management Services

February 23, 2022
Don Conover
Today’s construction projects apply more and more software applications to streamline work processes and capture important data used to improve safety, evaluate efficiency, and document progress/changes as the building approaches completion. Facilities management organizations, the ultimate recipient of much of this construction data, eventually load it into their maintenance management system to effectively sustain the building and maximize the useful life of its assets.

The process of data transfer is called turnover. More appropriately defined, the turnover phase of a construction project is the systematic transition of building operations from the project team to the owner’s operations and maintenance team. The owner’s facilities team will receive space data/floorplans, asset data, warranty data, original equipment manufacturer manuals (OEM), maintenance data, mechanical, electrical, and plumbing systems (MEP) drawings, training videos, and more. The quality, format, and organization of this data are critical to the success of the transfer and directly related to the owner’s experience. In most construction projects, this phase takes six months or more to complete, much to the dismay of the owner.

Gilbane Building Company, utilizing its Facilities Management (FM) Services division, provides an enhanced turnover package with high-quality data deliverables and turnkey uploading of data into the owner’s computerized maintenance management system (CMMS) system. The Gilbane FM Services team includes subject matter experts in over 20 different CMMS systems to deliver a seamless transition from construction to operations and maintenance. We will also load data or assist with the upload process into the CMMS system.

Enhanced Transition to Operations

Best practices dictate that the process should start early in the project by identifying and defining the owner’s data requirements and standards to influence the data collection process during the construction phase. Data deliverable milestones are defined in the construction schedule, and preventive maintenance (PM) procedures and schedules are created well before beneficial occupancy in preparation for a smooth and efficient turnover. Consequently, the amount of time to operationalize the facility is dramatically reduced, and PM work orders are self-generating in the first month of owner occupancy.

This enhanced transition to operations or “eTOP” service is a reliable way to ensure a superior turnover and the shortest path to normal operating mode of the new facility. Existing as-built structures are also great candidates for eTOP because the process is grounded in industry best practices and can be easily adapted to perform a similar service for existing buildings. Click here to learn more about Gilbane’s eTOP service offerings.

Interested in learning more about Gilbane FM Services? Contact Don Conover or John Galbraith below for more information.

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About Authors
Don Conover brings nearly 40 years of experience and skill to his role as the director for Gilbane’s Facilities Management (FM) Services where his responsibilities include the strategic leadership of his team, including project services and deliverables. Don’s extensive background and expertise includes managing large projects with diverse challenges and providing numerous FM consulting services including Gilbane’s enhanced turnover to operations program, which specifically streamlines the handover process of documents and data from construction to operations utilizing the latest BIM to FM technologies. Specific to facility management software applications, Don is an IBM TRIRIGA certified developer. In addition, Don carries certifications and has hands on experience with several other IWMS applications, including, but not limited to, iOFFICE, WebTMA, Archibus, eMaint, Schooldude, Asset Works and Infor EAM. With a career long focus on facilities management, Don is particularly adept in project management, CAD/BIM, facility condition assessments, maintenance operations, preventive maintenance master planning, space planning/management, lease management, capital budgeting and more.
Read more posts by Don Conover