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Why Pre-Loss Planning Matters More Than Ever 

February 10, 2026
Jim Wills

Disaster risk is rising, and insurance coverage isn’t keeping pace. Organizations that rely solely on post‑event claims are increasingly exposed to operational and financial disruption. Pre‑loss planning is now a foundational part of business continuity. 

The Growing Gap Between Insured and Uninsured Losses 

More than 50% of global catastrophe (CAT) losses in 2025 were not covered by insurance. That leaves a growing portion of risk falling on self-insured organizations, captive programs, and companies simply exposed to whatever happens next. 

According to Gallagher Re’s 2025 Natural Catastrophe and Climate Report, direct economic losses from global natural catastrophes reached an estimated $296 billion in 2025, yet only $129 billion of that total was insured. Last year alone saw at least 58-billion-dollar economic loss events, of which just 23 rose to the level of billion-dollar insured losses. The gap between insured and uninsured loss continues to widen. 

Why Lower Claim Volumes Don’t Reflect Lower Risk  

From the perspective of those working in facility disaster recovery, restoration, reconstruction, and claims, the numbers can feel counterintuitive. Many firms reported claim volumes down as much as 35%, leading insurers, adjusting firms, and restoration providers to reduce staff or quietly absorb the lull while trying to retain talent for inevitable future events. At the same time, insurer after insurer reported elevated profits attributed to “improved underwriting.” 

The Real Risk for Organizations: Complacency 

For clients, this is where complacency becomes dangerous. 

Insurance is a critical financial tool—but it is not the only business continuity strategy. Business interruption coverage may address lost revenue, but it does not necessarily account for lost customers, long-term reputational damage, or supply-chain disruption caused by extended closures. Even major corporations are not immune; a division of Ford reported substantial losses in 2025 tied directly to supply-chain interruptions.   

Key Questions Every Organization Should Ask Before a Loss 

Business continuity does not happen by accident. It is the result of asking difficult questions before a loss occurs: 

  1. What could happen? 
  1. How long can operations realistically be down? 
  1. Who is already vetted and ready to respond? 
  1. What decisions must be made in the first 24–72 hours? 

Pre-loss planning and established response relationships consistently reduce downtime, control costs, and limit operational chaos when events occur. In today’s environment, there is no better insurance than preparation. 

How Pre‑Loss Relationships Strengthen Business Continuity 

GRS Disaster Response is a Certified Business Continuity Vendor through DRI International, supporting organizations that choose to take a proactive approach to risk. History continues to show that pre-loss relationships save time, reduce cost, and improve continuity when it matters most. 

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About Authors
Jim Wills has over 36 years of restoration and disaster planning experience. He holds his Associate in Business Continuity Certification (ABCP) as well as the Certified Business Continuity Vendor Certification (CBCV) through Disaster Recovery Institute. Jim is a licensed All-lines Insurance Adjuster and has been the Managing Director of Commercial Loss Solutions for two of North America’s largest restoration and recovery organizations. GRS Disaster Response is the first construction management company to introduce the design-build and open book pricing model to the insurance claims industry. Jim has provided consulting services for major insurance companies after some of the nation’s worst natural disasters. He has been a speaker at many trade and industry organizations.
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