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The Journey to a Proactive Maintenance Strategy Starts in Construction

October 7, 2025
Don Conover

Why Start Maintenance During Construction?

A proactive maintenance strategy focuses on preventing equipment failures before they happen. It combines scheduled preventive maintenance with real-time data from building automation systems (BAS) and IoT sensors to detect issues early, reduce downtime, and optimize performance.

The most effective time to implement this strategy? During construction. That’s where Gilbane’s Facilities Management Services’ (FMS)’s two signature services come in.

Enhanced Transition to Operations (eTOP)

eTOP is a turnkey solution that captures detailed data for every maintainable asset installed during construction—make, model, serial number, location, warranty info, and more. It also includes preventive maintenance procedures and schedules, formatted for easy upload into the owner’s CMMS/IWMS system.

Why it matters: Equipment data is never more accurate than at turnover. eTOP ensures that facilities teams have everything they need to hit the ground running.

Client Success Story: 250 Arsenal Place, Watertown, MA

At Genesis 250 Arsenal Place, Gilbane’s eTOP service proved its value during the transition to operations. According to Kyle Hardy, Chief Engineer for Newmark, the facility management company overseeing the building: “Unbelievable job by FMS—couldn’t be happier.”  The eTOP dashboard provided a seamless handoff of asset data, enabling building ownership and the facilities team at 250 Arsenal Place to launch their maintenance program with confidence and clarity.

Intelligent Building Technologies™ (IBT)

IBT is a scalable, jobsite technology platform that enhances construction management and supports sustainability goals. It includes:

  • 24/7 jobsite surveillance with intruder alerts
  • Power and water metering for compliance and reporting
  • Leak detection with automatic shut-off valves
  • Integration with BMS and IoT devices to trigger maintenance work orders based on real-time data

Why it matters: IBT reduces risk, supports sustainability, and enables a connected, insight-driven jobsite.

The Bottom Line

Adding eTOP and IBT during construction is a smart investment. These services deliver long-term savings on insurance and operating costs, while helping avoid costly equipment failures and downtime.

Want to Learn More?

Ready to future-proof your building? Contact Eric Hall (ehall@gilbaneco.com) or Don Conover (dconover@gilbaneco.com) to learn how eTOP and IBT can support your next project.



About Authors
Don Conover brings nearly 40 years of experience and skill to his role as the director for Gilbane’s Facilities Management (FM) Services where his responsibilities include the strategic leadership of his team, including project services and deliverables. Don’s extensive background and expertise includes managing large projects with diverse challenges and providing numerous FM consulting services including Gilbane’s enhanced turnover to operations program, which specifically streamlines the handover process of documents and data from construction to operations utilizing the latest BIM to FM technologies. Specific to facility management software applications, Don is an IBM TRIRIGA certified developer. In addition, Don carries certifications and has hands on experience with several other IWMS applications, including, but not limited to, Eptura/iOFFICEWebTMAArchibuseMaintBrightly, Asset Works and Infor EAM. With a career long focus on facilities management, Don is particularly adept in project management, CAD/BIM, facility condition assessments, maintenance operations, preventive maintenance master planning, space planning/management, lease management, capital budgeting and more. 
Read more posts by Don Conover